Motor Insurance

Purpose of Training
Motor insurance is the most popular class of insurance since it is obligatory by the law and we all possess at least one vehicle. However, do the insurance intermediaries know perfectly well this insurance product? The purpose of the program is to train the participants well enough to know all the angles of motor insurance.
Training Objectives
  • Understand the laws that govern the obligatory motor insurance
  • Enlarge their knowledge of the motor insurance product
  • Interpret the terms and exclusions of the policy correctly
  • Become more prudent while concluding an insurance contract
  • Upgrade good customer service skills
  • Develop risk assessment skills
  • Adopt a more friendly approach to the decisions of the underwriting and claims departments
Target Audience
Primarily insurance intermediaries, insurance company personnel and lawyers. People outside the insurance industry may also attend if they are directly or indirectly involved with general insurance.

The trainees will be examined at the end and during the program in order to receive the Certificate for CPD purposes.

Trainer: Christos Voniatis
Duration: 6 Hours

Programme Content

Section 1 – Introduction
  • Acquaintance with participants
  • Route of the program
  • Brief history and statistics
    Section 2 – The Basic Third Party Cover
    • The statute law
    • European directives and recent ECJ case law
    • Insurance market organisations (Cyprus Hire and Rejected Risks Pool & M.I.F.)
    Section 3 – The Motor Insurance Contract
    • Basic and additional covers
    • Express and implied terms
    • Exclusions
    Section 4 – The Conclusion of an Insurance Contract
    • Completing the Proposal Form and issuing the cover-note
    • Other deeds: modification, renewal and cancellation
    Section 5 – Internal Procedures
    • Underwriting procedure
    • Undesirable and rejected risks
    • Claims handling
    • Injury compensations in car accidents
    Section 6 – Feedback
    • Conclusions
    • Test
    • Evaluation of the training program