Property Insurance

Purpose of Training

Property insurance safeguards that, in the event of a damage, the client will receive adequate compensation in order to recover from his loss. However, this is not always the case. The purpose of the program is to train the participants well enough to know all the angles of property insurance.

Training Objectives

Enlarge their knowledge of the property insurance product
Interpret the terms and exclusions of the policy correctly
Become more prudent while concluding an insurance contract
Upgrade good customer service skills
Develop risk assessment skills
Adopt a more friendly approach to the decisions of the underwriting and claims departments

Target Audience

Primarily insurance intermediaries, insurance company personnel and lawyers. People outside the insurance industry may also attend if they are directly or indirectly involved with general insurance.

The trainees will be examined at the end and during the program in order to receive the Certificate for CPD purposes.

Trainer: Christos Voniatis
Duration: 6 Hours

Programme Content

Section 1 – Introduction

Acquaintance with participants
Route of the program
Brief history and statistics

Section 2 – The Fire Insurance Policy

Basic and additional covers
Express terms, warranties and implied terms
Exclusions and endorsements

Section 3 – Property Insurance Packages

Home insurance
Commercial risks insurance
Other specialized insurance policies

Section 4 – The Property Statute Law

Obligatory commonhold property insurance
Practical difficulties in law implementation

Section 5 – The Conclusion of an Insurance Contract

Completing the Proposal Form and issuing the cover-note
Other deeds: modification, renewal and cancellation
Complications with the Assignee Mortgagee Clause

Section 6 – Internal Procedures

Underwriting procedure
Undesirable and rejected risks
Claims handling

Section 7 – Feedback

Conclusions
Test
Evaluation of the training program